Dec 012009

It is no secret that the economy is not in good shape. Particularly financing, including the commercial finance market, has tanked. As such, self-storage operators are finding themselves faced more and more with business occupants who go out of business. Self-storage owners are finding themselves in a position where either business that previously stored documents […]

Nov 012009

Recently I was contacted by a self-storage facility that had a break-in, over 50 units were affected and the owner expressed concern over media coverage of this event and how it would effect their business. I realized I had never written an article for ISS about being ready to deal with the media in the […]

Oct 012009

The May Inside Self Storage Legal Learning With Jeffrey J. Greenberger webinar was on the subject of protecting your customer’s personally identifiable information. This is an important topic and if you missed the Webinar, I would encourage you to listen to the webinar on ISS website. One question that kept coming up during and after […]

Sep 012009

Recently I had lunch with a friend who is an insurance adjuster, whose company does a lot of self-storage claim adjustments. He told me a story of his West coast counterpart who was reporting a large number of a new type insurance claim that he has had to adjust recently. These new claims had the […]

Aug 012009

QUESTION: I have read in several places that you say you do not like the term “Climate Control”. What is wrong with this term, and given that the industry uses it everywhere, what term should we use?
ANSWER: My concern with the term climate control is exactly is what you identify in your question, it is […]