Over the last several years, many of you have signed up for my self-storage newsletter. My intentions were really good, but it takes a lot of time to put together a full newsletter; and I often just need to let you know about something quickly, share a short…
Vehicle storage has become an exciting and often profitable additional service at many self-storage facilities and in recent years, there is an incentive to a product that generally has a longer length of stay and in outdoor storage requires little additional upkeep expense. Unfortunately, with these benefits comes…
As this article is written, it is almost the end of the year 2010, although you will be reading the article in March 2011. It is this time of the year, when many of you are taking stock of your blessings and making your New Year’s resolutions, that…
The storage of boats, RVs, cars and other vehicles has become an exciting and often profitable service at many self-storage facilities, offering longer rental commitments with little additional maintenance expense. Unfortunately, with these benefits comes some burden for operators. Without careful planning, the profit center can quickly become…
Even if you have a solid rental agreement for your self-storage operation, the verbiage can become outdated and require minor adjustments. Fortunately, you can make small changes to your agreement without making substantial modification to the landlord/tenant relationship. This article doesn’t focus on large rental-agreement changes; nor does…
The self-storage industry recently suffered another high-dollar wrongful-sale verdict in the case of Dubey v. Public Storage, the third lien-sale case in a year with a notable verdict or high award. It’s time to conclude that lien sales, if not done properly, pose a huge risk of exposure to…
It is no secret that the economy is not in good shape. Particularly financing, including the commercial finance market, has tanked. As such, self-storage operators are finding themselves faced more and more with business occupants who go out of business. Self-storage owners are finding themselves in a position…
Recently I was contacted by a self-storage facility that had a break-in, over 50 units were affected and the owner expressed concern over media coverage of this event and how it would effect their business. I realized I had never written an article for ISS about being ready…
The May Inside Self Storage Legal Learning With Jeffrey J. Greenberger webinar was on the subject of protecting your customer’s personally identifiable information. This is an important topic and if you missed the Webinar, I would encourage you to listen to the webinar on ISS website. One question…
Recently I had lunch with a friend who is an insurance adjuster, whose company does a lot of self-storage claim adjustments. He told me a story of his West coast counterpart who was reporting a large number of a new type insurance claim that he has had to…
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