The storage of boats, RVs, cars and other vehicles has become an exciting and often profitable service at many self-storage facilities, offering longer rental commitments with little additional maintenance expense. Unfortunately, with these benefits comes some burden for operators. Without careful planning, the profit center can quickly become…
Even if you have a solid rental agreement for your self-storage operation, the verbiage can become outdated and require minor adjustments. Fortunately, you can make small changes to your agreement without making substantial modification to the landlord/tenant relationship. This article doesn’t focus on large rental-agreement changes; nor does…
The self-storage industry recently suffered another high-dollar wrongful-sale verdict in the case of Dubey v. Public Storage, the third lien-sale case in a year with a notable verdict or high award. It’s time to conclude that lien sales, if not done properly, pose a huge risk of exposure to…
It is no secret that the economy is not in good shape. Particularly financing, including the commercial finance market, has tanked. As such, self-storage operators are finding themselves faced more and more with business occupants who go out of business. Self-storage owners are finding themselves in a position…
Recently I was contacted by a self-storage facility that had a break-in, over 50 units were affected and the owner expressed concern over media coverage of this event and how it would effect their business. I realized I had never written an article for ISS about being ready…
The May Inside Self Storage Legal Learning With Jeffrey J. Greenberger webinar was on the subject of protecting your customer’s personally identifiable information. This is an important topic and if you missed the Webinar, I would encourage you to listen to the webinar on ISS website. One question…
Recently I had lunch with a friend who is an insurance adjuster, whose company does a lot of self-storage claim adjustments. He told me a story of his West coast counterpart who was reporting a large number of a new type insurance claim that he has had to…
QUESTION: I have read in several places that you say you do not like the term “Climate Control”. What is wrong with this term, and given that the industry uses it everywhere, what term should we use? ANSWER: My concern with the term climate control is exactly is…
QUESTION: Is it a good idea to have a minimum bid at any lien sale at our facility? ANSWER: I am not normally known to be quite so definitive with my answers in these articles but my answer in is particular instance is it is NOT a good…
QUESTION: Have I validly increased rent for my occupants if I give tenants written notice of the increase without obtaining a signature on a new lease? ANSWER: This is commonly asked question, and, I know that people have opinions that are all over the board on this subject.…
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